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Redefining the Problem Statement
Stop fixing symptoms. Learn to find the real problem before you spend a rupee solving the wrong one.
Who it is for
For anyone who has to solve problems at work. No prior experience needed.
Format
Self-paced · 3 hours 45 minutes to 4 hours 45 minutes
On completion
Certificate in Problem Definition and Root Cause Thinking
AI-enabled
Free preview: intro video and one lesson. The rest opens when you buy.
₹588.82
Start free, or buy
Skills you will learn
Tell a symptom from a root cause
Spot the five biases that distort a problem statement
Frame a problem with the 4Ws Canvas, Strategic Unpacking and the 5 Whys
Write a problem statement that passes all four quality gates
Turn a validated problem into a well-calibrated How Might We question
Inside the course
K
Know
What a problem statement is, the five biases that distort it, and the core framing tools
A
Analyze
Judging a problem statement's quality against the four PDQR gates
D
Decide
Picking the right tool — 4Ws Canvas, Strategic Unpacking, or 5 Whys — for the situation
A
Act
Hands-on practice: stripping bias, building a 4Ws canvas, defending your statement to a board
M
Measure
A mastery quiz, and a real capstone — your own Organisational Problem Definition Dossier
Details
Certificate in Problem Definition and Root Cause Thinking · Taught in English · Self-paced, no deadline
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