Privacy Policy

NextKadam is a learning platform run by Embiggen Consulting LLP, Chennai, India. In this policy, "we" means Embiggen Consulting LLP.

This policy says what personal data we collect when you use NextKadam, why we collect it, who else handles it, how long we keep it, and what choices you have.

Effective date: the day this policy is published on NextKadam.

We collect only what we need to run NextKadam. Here is the full list.

• Your account. Your email address, when you first sign in. After that we ask for your name or preferred name, an optional gender, and a band for your years of professional experience. We never ask for your exact date of birth.
• Sign-in and security. One-time sign-in codes. When you sign in, we store the time, your IP address and your browser type with your session. We use one cookie to keep you signed in. Your session lasts 7 days and renews while you keep using the site. A sign-in code works for 10 minutes and only once. When a new person asks for a sign-in code, we check the address against our own list of throwaway email domains and do not send a code to those. The address is not sent anywhere for that check. We use no advertising or analytics cookies. Razorpay (payments) and our video player may set their own cookies on their own screens.
• What you buy. Everything you use or buy on NextKadam. This covers every course and every tool on the platform, including tools such as OKR Ally and Goal Ally. A free tool counts too, as a purchase at zero cost. It also covers any live session we plan in future that you enrol in. We record the date and the amount, which is zero for free items. A coupon use and your free session of a tool are recorded the same way: the coupon code you used, the price before and after the discount, and the date. A coupon that brings the total to zero completes the purchase without payment and without a tax invoice. For paid items we issue tax invoices, and refund vouchers when we refund you. Your name and email appear on them.
• Fireside bookings. Any notes you choose to share about what you want to discuss.
• Limits on coupons and free sessions. To keep a coupon or a free session to one per person, we keep a cleaned form of your email address: lowercase, with any "+" part removed and, for Gmail, the dots removed. We use it only to count uses.
• Your work on NextKadam. Answers and reflections you write in courses. Exercise submissions and files you upload. Write-ups you enter in tools such as the Bias Assessment, Five Whys and Signal Reading Check. Reviews and comments on that work, including AI feedback and comments from us. For quality review, we receive a copy of the result report of Five Whys and Bias Assessment.
• Five Whys: Find the Root Cause and the Fix. This second Five Whys tool also keeps your root cause statement and your one action: what it is, who owns it, how it is measured and by when. They are saved with your session and appear in your PDF and your email. If you start it from the result of Five Whys: Redefine Your Problem Statement, we copy your refined problem statement into the new session and keep a link between the two sessions. If you name someone as the owner of the action, use their role or first name, and do not enter other people’s personal data beyond what you need.
• Course records. Which courses you can open, and the certificates we issue to you.
• Your messages. What you write on the Contact page: your name, email and message, and for team enquiries your company and team size. What you write in the help chat, including when you ask for a person to reply.
• Your choice about updates. Whether you have unsubscribed from updates.
• Technical logs. Our hosting provider keeps routine technical logs of visits to the site.

We do not collect your card or bank details. See "Payments, invoices and refunds".

We use it to run NextKadam for you. Nothing more.

• To email you a one-time sign-in code and keep your account secure.
• To give you access to what you bought, and to issue your certificates.
• To send purchase confirmations, tax invoices and refund vouchers.
• To send your Fireside booking confirmation and a link to schedule your session.
• To review your work and give you feedback, using AI and our own comments.
• To reply to your Contact messages and help-chat questions.
• To tell you about updates to a course you bought.
• To keep a record of our customers, members and people who have signed in in Zoho Bigin, so we can support you.
• To send you updates, with an unsubscribe link in every email. See "Updates and marketing emails".
• To find and fix payment problems, such as a double payment, and to refund you.
• To protect the site from misuse, for example by limiting how often a form can be sent.
• To meet our tax and legal duties.

Some features use AI. When you submit written work for review, write a reflection, use a tool such as the Bias Assessment or Five Whys, or ask the help chat a question, we send your text to Anthropic, the company behind Claude. It writes the feedback or the answer.

We send your text only to get your feedback or your answer. We do not use it to train any AI model. Under its commercial terms, Anthropic does not train on it and normally deletes it from its systems within 30 days.

AI can be wrong. Please do not type sensitive details into free-text boxes, such as health information, ID numbers, or private details about other people.

We may also read your work and add our own comments. Anthropic is based outside India, so this text leaves India when it is sent.

We send updates only to reach out to you about NextKadam.

• Our promise. We use your data only to reach out to you. We do not use it for any third party, and we do not share it with any third party for their own use.
• Where you will see it. The sign-in page, the profile step and the Contact page each carry a short line saying that we may send you occasional updates.
• Every update email has an unsubscribe link. When you unsubscribe, we stop.
• You can also write to us at pgs@embiggen.co.in to stop updates or to delete your data.

The emails that run the service are different. These are sign-in codes, receipts, invoices, refund vouchers, Fireside confirmations, and notes about courses you bought. We send them even if you unsubscribe from updates.

We keep our customers, members and people who have signed in in Zoho Bigin, our contact system. We use it to support you and to send these updates.

The first time you sign in with an email code, we add you to Zoho Bigin straight away, before you finish your profile or use anything: your email address, the first part of it as a temporary name, and the tag "NextKadam Signed In". When you finish your profile we add the tag "NextKadam Member" and replace the temporary name with the name you gave, but only if the name in Bigin is still the temporary one.

Each time you buy or use a course, a Fireside session or a tool, we also add one short note to your record in Zoho Bigin: the date, whether it was free or paid, and the name of the course, session or tool, for example "2026-10-22 | Free | Tool | Cognitive Bias Assessment". The note never contains a coupon code, your email address or anything you wrote.

When you use a course, a Fireside session or an AI tool, whether you paid, used a coupon or used your free session, we add a general tag to your record in Zoho Bigin: "Product - Course", "Product - Fireside" or "Product - Tool". The Signal Reading Check, which is always free, gets the tag "Free tool". The tags do not name the course or the tool.

We use these services to run NextKadam. They work for us. Each one handles your data only for the job shown below. We do not sell your data, and we do not give it to anyone for their own use.

We also receive emails about enquiries, bookings and payment problems. These contain the details you gave us.

For quality review, we receive a copy of the result report of Five Whys and Bias Assessment.

Some of these services store or process data outside India. Our database runs in Singapore. Anthropic is based outside India.

We may share data if the law requires it.

Razorpay, a PCI-DSS compliant payment gateway, handles all payments. You enter your card and bank details directly in Razorpay's secure screen. We never see them and never store them. Razorpay's own privacy policy covers that data.

We issue a tax invoice for every payment. A purchase that costs nothing, because of a coupon that brings the total to zero or a free session, has no payment, so it has no tax invoice and no refund voucher. If we refund you, we issue a refund voucher that refers to the payment or invoice. If you pay twice by mistake, we refund the extra payment and record it with a refund voucher.

We email you your invoices and refund vouchers. Please keep them for your own records. We keep copies as the law requires for our own accounts. The refund terms for each product are shown where you buy it.

We keep data only as long as we need it. You can ask us to delete your data at any time by writing to pgs@embiggen.co.in.

• We do not sell or rent your email address or any other data.
• We do not share your data with anyone for their own use. Every update email has an unsubscribe link.
• We do not store your card details, bank account details or other financial data.
• We do not ask for your exact date of birth.

You can ask us to:

• show you the data we hold about you,
• correct it,
• delete it,
• stop sending you updates, or
• explain how we handle it.

Write to pgs@embiggen.co.in. We will reply within 7 business days in India. You can withdraw your agreement to updates at any time, by using the unsubscribe link in any update email, or by writing to us.

If you are not happy with our reply, write to us again and say that you want to raise a complaint. Subramaniam P G, who runs Embiggen Consulting LLP, answers privacy complaints himself. You may also complain to the Data Protection Board of India as the Digital Personal Data Protection Act allows.

Children. NextKadam is for working adults. It is not meant for anyone under 18. If you believe a child has given us their data, write to us. Please send proof that the person was a child, as defined by the laws of India, when the data was shared. We will then delete it.

Security. We use well-known services, keep access to your data limited, and ask for a one-time code instead of a password. No system is perfectly safe. If something goes wrong with your data, we will tell you as the law requires.

Changes. If we change this policy, we will update the date at the top. For a big change, we will also email people who have an account.

For any privacy question, write to pgs@embiggen.co.in.

Embiggen Consulting LLP, Chennai, India.